Data Protection & Confidentiality

Privacy Policy

Your privacy is of paramount importance to Avrora Dazzle Textiles and Fancy Items. This document explains how we collect, handle, utilize, and protect your personal data in full compliance with the Personal Data Protection Act (PDPA) No. 9 of 2022 of Sri Lanka.

PCI-DSS Level 1 Payment Security•Last updated: October 2026•Kadawatha, Sri Lanka

PayHere Secure Gateway

Central Bank of Sri Lanka approved. We never store card numbers, CVVs, or bank pins.

PDPA Compliant

Formulated in accordance with the Sri Lanka Personal Data Protection Act No. 9 of 2022.

256-Bit SSL/TLS

All digital transmissions and transactions are protected by end-to-end data encryption.

Protected Courier Data

Delivery details shared strictly with accredited courier partners for doorstep delivery.

01. Data Controller Overview

The entity responsible for processing your personal data on this platform is:

Avrora Dazzle Textiles and Fancy Items

No.62/7, Kandy Road, Kadawatha, 11850, Sri Lanka

Website: https://avroradazzle.com · Email: [email protected]

02. Information We Collect

We collect information that is strictly required to process your purchases and ensure smooth doorstep courier deliveries:

Personal Identification

Full name, title, and account username.

Contact Information

Active mobile telephone number (essential for courier alerts) and email address.

Shipping & Delivery Address

Destination street address, city, postal code, district, and landmarks.

Order History & Invoices

Items purchased, sizes, transaction timestamps, and invoice records.

Technical Device Data

IP address, browser version, operating system, and session timestamps.

Customer Support Communications

Inquiries, size questions, and exchange requests submitted to our desk.

03. Payment Details & PayHere Integration

All online card transactions, digital wallet payments, and LankaQR purchases are handled directly through PayHere Payment Gateway, a certified payment processor approved by the Central Bank of Sri Lanka and audited to PCI-DSS Level 1 compliance.

Zero Card Storage Guarantee:

Avrora Dazzle never collects, stores, or views your 16-digit credit/debit card numbers, CVV security codes, or internet banking credentials on our web servers. All card inputs are tokenized directly within PayHere’s encrypted infrastructure.

04. How We Use Your Information

  • To confirm, pack, invoice, and fulfill your orders placed on our website.
  • To coordinate doorstep courier transit, SMS delivery notifications, and tracking calls.
  • To respond to your inquiries regarding fabric specifications, tailoring, or returns.
  • To prevent fraudulent payments, illegal account access, or automated bot activities.
  • To share optional, consent-based updates on new textile collections and seasonal promotions (you can unsubscribe anytime).

05. Third-Party Data Sharing & Courier Logistics

We do not sell, rent, trade, or distribute your private contact details to external third-party advertisers. Data is shared only with strictly authorized operational partners:

  • Courier Logistics Providers: Your recipient name, delivery address, and contact number are provided to trusted domestic courier services (e.g., Citypak, PromptX, Domex, Pronto) exclusively to fulfill islandwide delivery.
  • Payment Processors: Necessary transaction tokens are transmitted to PayHere to finalize payment authorizations.
  • Statutory Authorities: Disclosed only where compelled by applicable Sri Lankan court orders or criminal investigation laws.

06. Security Safeguards & Encryption

Our store is protected by **256-bit SSL / TLS digital encryption**. This guarantees that all inputs entered during navigation and checkout remain private and encrypted in transit. We maintain role-based server access controls, automated firewall monitoring, and regular security patching.

07. Your Legal Rights Under the Sri Lanka PDPA

Under the Sri Lanka Personal Data Protection Act No. 9 of 2022, you have the right to:

Right of Access

Request a copy of the personal information stored in your customer profile.

Right to Rectification

Request immediate correction of outdated or incorrect addresses and phone numbers.

Right to Erasure

Request account deletion, subject to mandatory tax and commercial record retention laws.

Right to Withdraw Consent

Unsubscribe from promotional emails or SMS broadcasts at any moment.

08. Cookies & Browser Storage

We use functional cookies to remember items in your shopping bag, maintain user login sessions, and monitor website speed. You can disable cookies through your browser settings; however, certain shopping features (such as cart persistence) may not function properly without cookies enabled.

Data Protection & Privacy Officer

If you have questions regarding our data practices or wish to submit an official data rectification request:

[email protected]
No.62/7, Kandy Road, Kadawatha, Sri Lanka